Grand Restaurant Group-General Manager

Carlsbad, CA
Full Time

Activities & Responsibilities:

o    Promote, work, and act in a manner consistent with the mission of DiCicco's Italian Restaurant & Pizzeria
o    Deliver high-quality results through execution of workforce planning: recruitment, selection, onboarding, education, and coaching to support the continuity of DiCicco's Italian Restaurant & Pizzeria standards.
o    Demonstrate effective leadership and efficient labor/team member management: Scheduling, monitoring, communication of job expectations, planning, counseling, and enforcement of policies and procedures.
o    Provide added value by driving Team initiatives, public and community relation programs in an effort to retain and attract business. Propose local store marketing recommendations suitable to the location.
o    Build relationships with Guests daily and support continued satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; responsible to initiate effective improvements.
o    Commitment to team building through rapport, support, coaching, the delegation of tasks, and team development.
o    Proficient management of store through the application of policies, service standards, and continual improvement of standard operational procedures.
o    Adhere to and upholds cash handling policies and procedures to ensure proper cash management practices are being followed by all levels of team members. Responsible and accountable for all company funds, which include Verifying safe, making changes, balancing cashier drawers, and handling bank deposits.
o    Lead store and team to achieve breakthrough targets through implementation of all tools available to optimize production, quality guest-service standards, and productivity.
o    Alignment of the store to strategic and annual forecasts and budgets, monitor variance analysis to develop financing; establish and enforce financial controls to achieve and sustain financial targets.
o    Development and implementation of strategies to support the increase of store sales.
o    Adhere to company service level standards to increase sales and minimize costs. (To include food, beverage, supply, utility, and labor costs)
o    P & L responsibilities include forecasting of sales, controllable profit, and making adjustments as business conditions indicate to maintain and increase the acceptable level of sales.
o    Control profit & loss of location by adhering to cash control/security procedures, inventory control, labor management, evaluate financial reports, and take appropriate corrective actions.
o    Oversees proper portion control and quantity of food/bake goods in order to minimize waste.

Skills & Experience Required

o    Responsible to ensure accurate, timely completion of store financial (invoices, audits, reporting) and personnel/payroll-related duties in accordance with company standards, policies, and procedures.
o    Ensure compliance with operational standards, company policies, federal/state/local regulations, and laws.
o    Ensure proper security procedures are in place and upheld to protect our Team Members, guests, and company assets.
o    Certify store satisfies required state standards to assure sanitary practices and maintenance of premises to pass internal/external regulatory inspections. Responsible to perform periodic audits and execute timely resolutions.
o    Ensure a safe environment for team members and guests to reduce the risk of accident/injury and promptly reports to appropriate parties in the event of injury.
o    Maintain excellent communication with the operation director to keep him/her fully informed of all issues (i.e. Issues, unusual matters of significance, and positive events) and takes prompt corrective action where necessary or proposes alternative courses of action.
o    Demonstrate excellent people management skills, providing timely and meaningful coaching to direct the work of team members and motivate a diverse team.
o    Work in conjunction with Human Resources to oversee time and attendance issues, counsel, work ethics, conflict resolution, and other related HR issues. When necessary, you will coach and discipline.
o    Responsible to comply with all CA wage and hour laws including, DiCicco's Italian Restaurant & Pizzeria meal and rest policy.
o    Required to work varied hours, weekends, and holidays; A minimum of one closing shift per workweek.
o    Coordinate with and assist fellow team members to meet guests’ needs and support the operation of the restaurant.
o    Fill in for fellow team members when needed to ensure guest service standards and efficient operations.


Job Type: Full-time                                                                           

Salary: Up to $76,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Physical Setting:

  • Bar
  • Fine dining restaurant


  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Escondido, CA 92025: Reliably commute or planning to relocate before starting work (Required)


  • Restaurant: 2 years (Required)

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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